The Ministry of Women, Children and Social Protection is phasing out the manual voucher payment process with effect from January 2024, where there will be a slight change to direct cash payment at Post Offices.

The Ministry informs Social Welfare recipients on the Family Assistance, Care and Protection, Social Pension and Disability Allowance Scheme who collect their monthly allowance from either postal agencies or post offices.

The changes for the month of January and onwards.

For the recipients on the new payment mode (Criteria B) who have access to Post Offices, they can now receive their allowance by Monday 8th of January 2024.

They will be required to present your July – Dec 2023 voucher cover with the Department of Social Welfare ID card and or National valid ID Card.

For any queries on this change, the Ministry is advising recipients to visit your nearest Social Welfare office or contact the following offices for further advice.

Southern Eastern Division, Suva : 9980322

Central Division, Nausori: 9987107

Western Division,Ba : 9904182

Northern Division, Labasa: 9906187