As Suva prepares for the upcoming Hibiscus Festival, consumers are being urged to stay alert when purchasing goods and services from the many stalls and vendors expected to operate during the celebrations.

The Fijian Competition and Consumer Commission is warning festivalgoers to be cautious about pricing, product quality and the terms of purchases.

FCCC Chief Executive Officer Senikavika Jiuta says the Commission will be monitoring vendors throughout the festival and will take action where unethical or unsafe practices are identified.

Jiuta is reminding consumers that a sale should not mean compromising on quality.

She is also urging shoppers to ask for a receipt with every purchase, as it serves as proof of purchase if they later need to seek redress.

For those taking up zero-dollar deposit or hire purchase offers, the FCCC says consumers should carefully read contracts before signing and confirm that backup services and spare parts are available.

Buyers of mobile phones and other electronic gadgets are also being advised to check whether products are new, refurbished or counterfeit, understand warranty conditions and confirm applicable interest rates.

Food safety is another concern during the festival.

Consumers are being encouraged to check that food is freshly prepared, properly cooked, kept at the right temperature and served in clean conditions.

The FCCC says food safety inspections fall under the Ministry of Health and Medical Services and municipal health inspectors, with the Commission supporting these authorities.

Anyone experiencing symptoms of foodborne illness is urged to report the matter immediately and seek medical attention.

FCCC is also warning festivalgoers about potential scams, including deals that appear too good to be true, pressure to make immediate payments, informal payment links and vendors who cannot provide receipts or proper contact details.

Consumers who suspect a scam or believe their rights have been breached are being encouraged to report it to the FCCC so appropriate action can be taken.

BY: JOELI RAGONELIWA