Asta Sonner, endorses the use of Artificial Intelligence amongst local businesses, claiming that it could help boost customer engagement.

The Education Ministry also understands the prevalence of AI, in the global market.

Avaia founder and creator, Asta Sonner, revolutionised business communication with AI chatbot by addressing the challenge of handling a large amount of incoming leads.

Faced with an overwhelming influx of leads for businesses, Asta Sonner sought an efficient solution to manage the volume of messages with limited manpower.

He initially experienced financial constraints and rigidity in the system until a breakthrough discovery of ChatGPT in 2020, marking a pivotal turning point in his business.

Leveraging ChatGBT’s capabilities, Sonner developed AI chatbots powered by large language models, aiming to revolutionise business communication with accuracy.

Sonner’s AI chatbot, unlike traditional-based Chatbots, utilises prompt engineering for better efficiency and smoother customer interaction.

His leading AI chatbot highlights the vital role of innovation in modernising customer engagement and promises a brighter future for business interactions in Fiji.

Story by Johnathan Kumar