The Consumer Council of Fiji is cautioning traders to refrain from placing a minimum spending limit for consumers intending to use M-PAiSA QR pay as a payment option.
Investigations in to complaints lodged at the Council has revealed that certain traders are in fact placing a limit on the amount a consumer must spend to be able to use M-PAiSA QR pay services.
Consumer Council of Fiji Chief Executive Officer Seema Shandil stressed that this restrictive and exploitive practice is not only unethical but a great hinderance to the country’s transition to a cashless society.
She adds merchants must not exploit such services to profiteer at the expense of consumers.
Shandil says placing such restrictions also infringes on the rights of consumers and defies the principles of a free and fair market.
She stressed that businesses do not have the right to demand or implement such unethical practices.
Consumers who come across traders placing such limits on the use of M-PAiSA QR pay are urged to report the matter to the Council on toll-free number 155 or lodge a complaint using the Consumer Council of Fiji mobile app or the Consumer Council of Fiji website.
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