Fiji’s shared services and the outsourcing market will now have a greater global presence following the official announcement of Telstra’s acquisition of Digicel’s Pacific operations.

Outsource Fiji Executive Director, Sagufta Janif says that a prominent global telco provider like Telstra
will enable the industry body to further promote Fiji as an outsourcing destination of choice.
“This sets a precedence for international companies who are looking to open up their shared services, to
consider Fiji as a destination.”

“Tesltra is one of the largest global brands in the communications market and they have chosen Fiji not
only for our cost competitiveness, but for our highly-talented workforce in the region, and our highly
technology-savvy populous”, she added.

While welcoming Digicel Pacific in the Telstra family yesterday afternoon, Telstra International CEO, Oliver
Camplin-Warner highlighted that they will continue with Digicel’s shared services operations and identify
ways to leverage on the capabilities of the Fijians moving forward.

“We are excited to be investing in Fiji as we see it as a very attractive market. We will be retaining the
Digicel team the customers know and love across the region. We’ll also retain the incredible local talent
that exists and all of that local expertise which is so critical.

Telstra will then add to these strengths with our more than 100 years of experience, building and operating the largest mobile network in Australia, and our extensive experience of operating for many decades networks around the world”, said Turner.

Janif also added that this move would drive the improvement of the ICT infrastructure in Fiji.
Digicel’s Pacific operations will continue across its six South Pacific countries – Fiji, Papua New Guinea,
Nauru, Samoa, Tonga and Vanuatu